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FAQ's
Everything You Need to Know – Quick Answers to Your Questions!
For Orders Related
Below are some of are common questions about orders
Where is my order confirmation email?
We will send 2 emails after you place your order. An order confirmation email once you order and a shipping confirmation email once we ship your package.
If you did not receive your order confirmation email, please make sure to check your Spam Folder first.
If you used your Phone Number instead of email at checkout, you will not receive a confirmation email.
Make sure to contact our Customer Support with the email you want to add to your order so you can receive the shipping confirmation with your tracking number.
How long before my order ships?
It takes 3 to 5 business days to process and ship your order after it is placed. Once your order leaves our fulfillment center, you will receive a shipping confirmation email with a tracking number. Delivery typically takes 5-9 business days after shipping.
How do I know if my order is confirmed?
Once you place your order on Stylord, you will receive a confirmation email with your order details. If you don’t see it in your inbox, check your spam or promotions folder. If you still haven’t received it, feel free to contact our support team for assistance.
Can I change my shipping address after my order is placed?
If you need to change your shipping address after placing an order, please contact our support team within 24 hours. We’ll do our best to update it before your order is processed. However, if the order has already been shipped, we won’t be able to make changes.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, Stylord offers international shipping! Shipping availability and delivery times may vary based on your location. Any applicable customs duties or taxes will be the buyer’s responsibility. For more details, please check our shipping policy or contact our support team.
When will my order be shipped?
Orders are typically processed and shipped within 2-5 business days. Once shipped, you’ll receive a tracking number via email. Shipping times may vary based on your location. For more details, check our shipping policy or contact our support team.
What is your return policy?
At Stylord, we want you to love your order. Our products are typically non-returnable, but if you receive an incorrect, damaged, or defective item, you may be eligible for a full refund. To qualify, the item must be unused, returned in its original condition, and reported within 7 days of delivery. No refunds will be issued after this period. If you believe you’re eligible for a refund, please contact us at support@stylord.store. This refund policy is subject to change without notice.
How long will it take until I receive my order?
Delivery times vary based on your location. Orders are usually processed and shipped within 2-5 business days, and shipping can take 5-15 business days depending on your region. You’ll receive a tracking number once your order is shipped. For more details, check our shipping policy or contact our support team.
We're Here to Help!
Questions? Send us an email
Have questions or need support? Feel free to reach out—we’re happy to help!
Please allow us 24-48 hours for a response.
